SIGNATURE FLIGHT SUPPORT AT BIGGIN HILL AIRPORT LONDON

Since the start of the epidemic, business aviation industry and the media have been following closely regarding the travel restrictions in different region and how jet operators quickly and safely adjusted procedure to meet passengers’ needs under this period. Over the past months, APERTUS Aviation has participated and witnessed the contribution of business aviation to the world, such as transporting of medical equipment, patients and reuniting families.

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Biggin Hill Airport (EGKB) an airport we see a lot of our passengers flying in and out of London, has adapted well to the industry needs. Being one of the airports within the greater London area focusing on business and general aviation, and rather accessible to Central London; Biggin Hill Airport if often considered a great option when accessing London.

In the past couple of years, Signature Flight Support has opened one of London’s newest and largest FBO at Biggin Hill, offering a spectacular world-class passenger lounge, two large conference room for meeting or video conference, one exclusive VIP suite, private workstation and two crew room, locked storage room, prayer room and short team parking area. The FBO included onsite customs and immigration clearance and is one of the approved ports of entry for pets.

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During this challenging time, FBO play an important role, Signature react quickly and rigorously to roll out a comprehensive global standard practice across their FBOs, to ensure the safety of passengers, flight crews and their staff. 49 cleaning steps of safety measures include:

  • All Signature staff members are required to wear masks when performing their duties.

  • FBO terminals have introduced social distancing markers, including signage and floor markings, to support 6 feet of separation between guests. Where possible, furniture and tables have been spaced to incorporate greater distance.

  • To prevent food-based transmission of illness, our FBOs are providing pre-packaged food options, and are providing single use cups, plates, and cutlery as an alternative to dishware.

  • Staff members will not board an aircraft, instead conducting all necessary servicing (including catering delivery) from a safe distance.

  • Valet service at participating locations remains suspended, excepting customers with disabilities.

  • A reduction has been implemented in the number of van passengers allowed to be transported at one time.

  • Literature, linens, and non-essential common use items have been removed from public areas.

FBO will have hand sanitizer at the reception for guests. Staff will also frequently be wiping down common touchpoints in public area.

We believe the high standards on business jet operation will be the long-term interest of the entire industry after the epidemic. The APERTUS team will continue to evolve and share with you development of the business aviation industry to better tackle future needs.